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Real Stories from Our Satisfied Customers
Your comfort and safety are at the heart of everything we do at Pure Airways. Whether you’re a homeowner looking to breathe cleaner air or a business striving to maintain a healthier environment, we know how important well-functioning air ducts are to your daily life. That’s why so many of our customers across the Greater Dallas/DFW Metroplex trust us for expert air duct repair services. From prompt service to lasting results, our goal is to exceed your expectations every time. Read what real customers have to say and discover why Pure Airways is the go-to choice for duct repair solutions.
Finding mold in our A/C was miserable, but I am so so glad I found these guys to fix it. Heather & Jamie were super easy to work with and fantastic at overseeing everything. Devon, who provided the quote and did the actual mold mitigation, is such an all-star. Super communicative and reliable. And really good at what he does - gave me a few options, educated me along the way, and took care of everything in just one day. Even came back a few days later to help with something that he probably contractually wasn't even on the hook to do. Overall, massive fans of these guys. Thank you so much for getting us back in our house quickly!
Very professional and highly efficient! Will be utilizing additional services in the future.
We had a phenomenal experience with Pure Airways. We had already had another HVAC company look at the mold growing out of our vent, and they tried to upsells us on all kinds of stuff. The Pure Airways team were so straightforward, knowledgeable, and just took care of the problem exactly as we needed. They were easy to schedule with and pay our bill. And the quote the tech gave us was right on the money — no surprises. And he didn’t even need an iPad to do it! We were amazed, will definitely be using Pure Airways again. Thank yall!
The guys did a fantastic job. All my ducts were cleaned with the exception of the ducts at the end of our house that had mold and in disrepair (35 year old ducts).They showed me the damage visually with photos and provided me with a competitive bid for the cleaning and replacement of the ducts that I could compare to other companies.The front office was very effective working with me on the bid and communicating with me to set up a time that was convenient for the work to be done.The price was fair, and the work and cleanup were done to my satisfaction.As all of my family suffers from allergies, I appreciate the work they did to relieve us of a potential hazard in our home.I would recommend them to anyone.
Fantastic experience! Jamie so helpful and the tech was very prompt and super responsive. Solved our issue in 24 hours! Cannot recommend enough.
Our technician was prompt, thorough, trustworthy, pleasant, polite, efficient, and extremely knowledgable. I can already breathe better! I cannot recommend him highly enough.
The Pure Airways team was fantastic to work with. Our home needed HAVC work and the Pure Airways team repaired the issue within 48 hours of initial home visit. Their technicians were extremely kind, proficient, careful, and even cleaned up after themselves! Will continue to work with Pure Airways in the future.
I just purchased my home and at the last minute decided to have the air ducts, dryer duct and chimney cleaned before we moved in. I called Pure Airways and they send someone over that day to look things over and send an estimate. the tech sent clear photos of the what he saw and the price was acceptable. They were able to get me on the schedule and take care of everything before the house was full of furniture and barking dogs! LOL I was afraid to use the fireplace and knew I needed it done before winter - so glad its done - it looks beautiful! Thank you Devon and the Pure Airways TEAM!
Pure Airways is a perfect 5 stars. I am the owner of a small business and a business owner can spot another great small business. Jamie who booked the appointment and handled all the billing was a rock star. The team that came out to my home was the main act. They were friendly, knowledgeable and timely... oh and excellent communication with everyone which is hard to find these days. If you need your air ducts and vents cleaned hire this company you will be so happy. Lorraine - Garland, Texas